What products do you offer?
We specialize in coconut-based culinary products, spreads, superfoods, aminos, beverages, and pre-mixes. All our products are 100% organic, vegan-friendly, and free from artificial additives. To explore our full range, subscribe to our newsletter or request our catalog.
Are your products certified organic?
Yes! Our products are 100% organic and certified by international food safety and organic certification bodies.
Are your products organic and vegan?
Yes! Our products are 100% organic, vegan-friendly, and ethically sourced. We adhere to strict organic farming and sustainable production practices.
Where are your products sourced from?
Our products are ethically sourced from Sri Lanka, ensuring high-quality, natural, and sustainable ingredients.
Do you offer private labeling for businesses?
Yes! We provide B2B sales and private labeling. You can sign up on our B2B portal or contact us at sales@heritageorganic.ae for more details.
What are your delivery charges?
• Free delivery for orders above AED 150 in Dubai and all other Emirates (except remote areas and Abu Dhabi Western Region).
• Free delivery for orders above AED 300 in remote areas and Abu Dhabi Western Region.
• AED 18 delivery fee for orders below the free delivery limit in Dubai & other Emirates.
• AED 30 delivery fee for orders below AED 300 in remote areas and Abu Dhabi Western Region.
• Free delivery for orders above AED 300 in remote areas and Abu Dhabi Western Region.
• AED 18 delivery fee for orders below the free delivery limit in Dubai & other Emirates.
• AED 30 delivery fee for orders below AED 300 in remote areas and Abu Dhabi Western Region.
Do you deliver within the UAE?
Yes, we currently deliver across the UAE.
Do you ship internationally?
For international shipping inquiries, please contact our support team at nourish@heritageorganic.ae.
What payment methods do you accept?
We accept major credit/debit cards and cash on delivery (COD). Currently, we do not offer installment payment plans, but our team is working on enhancing your shopping experience.
Do you have installment payment options like Tabby or Tamara?
Currently, we do not offer installment payment plans, but our shopping experience team is working on integrating flexible payment options in the future.
How can I track my order?
Once your order is processed, we will send you a tracking link via email or SMS.
What if I receive a damaged or incorrect product?
If you receive a damaged, expired, or incorrect product, please contact us within 48 hours for a replacement or refund.
How can I request a refund?
You can request a refund by emailing us atnourish@heritageorganic.ae with your order details and proof of issue.
Do you offer bulk purchase discounts?
Yes! We offer special pricing for bulk and wholesale orders. Sign up for our B2B portal for exclusive deals.
Can I customize packaging for my brand?
Absolutely! We provide custom packaging and private labeling. Contact us at [email] for more information.
Do you supply products to hotels and restaurants?
Yes! We supply bulk orders to the HORECA (Hotels, Restaurants, and Catering) sector at special rates, subject to minimum order quantities. Contact us for more details.
How can I collaborate with your brand?
We love partnerships! Whether you're a retailer, distributor, or business, email us at sales@heritageorganic.ae to discuss collaboration opportunities.